Good to know in advance.

Sereno Check and Sereno Complete include two standard checks per month. Extra checks can always be scheduled separately.

We systematically inspect the home and immediate outdoor areas. We look at visible leaks or moisture, windows and doors, water and electricity, climate systems, the general condition and anything that has changed since the previous visit.

We document it with photos, contact you and explain what we believe the logical next step is. You always remain in control of any work or costs.

Yes. After every visit, you receive a digital report with photos, status by area, points of attention and, where needed, a suggested follow-up.

Yes. We can provide access, be present for an appointment, visually check work and report back afterwards.

We can coordinate maintenance and repairs, but specialist work is always carried out by the appropriate professional. We agree with you in advance what is needed.

Yes. For example after heavy rain, a storm, building work or whenever you want an additional check.

Sereno Check focuses on regular checks, identification and reporting. Sereno Complete adds practical preparation before arrival and a careful round after departure.

Sereno Start is a one-off onboarding visit for a new home. We clearly map access, installations, suppliers, particularities and points of attention so there is a solid basis from the start.

We deliberately focus on this area so travel times stay short and we can act practically. If your home is just outside the area, contact us and we can see what is possible.

Yes. Sereno Check and Sereno Complete can be cancelled monthly. You are not tied to a long-term contract. Sereno Start is a one-off service.

No. Sereno Start and several additional services can also be used on a one-off basis. For regular property care, Sereno Check and Sereno Complete are the standard options.

We adapt the practical execution to how you use the home. If you are staying for a longer period, we can agree what makes sense during that time.

Only according to the arrangements we make with you in advance. Key management, access and any special details are clearly recorded so you know who has access and when.

When an issue is reported, we first assess what is practically needed and agree the next step with you. In urgent situations, we involve the appropriate local party where necessary.