Privacy policy.

Who processes your data?

GIMI 2025 SL, trading as Sereno Casa, is responsible for processing the personal data you provide to us, for example via the contact form, email, phone or WhatsApp. GIMI 2025 SL is established at Partida Canoret 1B, 03720 Benissa, Alicante, Spain, with C.I.F. B22982821. For privacy questions, you can contact us at info@serenocasa.es.

What data do we process?

Depending on your contact with us, we may process your name, email address, phone number, property location and the content of your message.

What do we use this data for?

We use your data to answer your question, contact you, prepare an introduction or service and carry out agreements with you. We do not use contact details for other purposes without an appropriate legal basis.

Legal basis

Processing takes place because it is necessary to contact you at your request or take steps before entering into an agreement, to perform an agreement, or on the basis of a legitimate interest where appropriate.

How long do we keep data?

We do not keep personal data longer than necessary for the purpose for which it was collected and as long as required for any legal administrative obligations.

Sharing with third parties

We do not sell your personal data. Data is only shared with service providers when necessary for the operation of our website or services, or when we are legally required to do so. We use Wix for the contact form.

Your rights

You may request access, correction, deletion, restriction or transfer of your personal data and, in certain cases, object to processing. Please contact us at info@serenocasa.es. You also have the right to lodge a complaint with the competent supervisory authority.

Security

We take appropriate organisational and technical measures to protect personal data against loss, misuse and unauthorised access.

Changes

This privacy policy may be updated when our services, website or legal obligations change. The most current version is always available on this page.